CAREER SIM · Tech Sales

Step 1 of 4

You've got 15 minutes before the call.

CUSTOMER BRIEF · NOVA RETAIL

Nova Retail is a fast-growing retailer expanding across Europe — 120 employees, currently handling customer requests over email and spreadsheets, and starting to struggle as volume grows. Your manager's message: "They want to understand whether our platform could help them scale."

What do you focus on before the call?